The plain-English version - the same terms our team works to.
We collect the personal information you give us in an application or enquiry - name, contact details, passport details and travel plans - and use it only to prepare, submit and track your visa application and to answer you.
We share your details with the Saudi visa authorities and official platforms only as needed to submit your application. We do not sell personal information.
Application records are kept while your case is active and for a reasonable period afterwards for accounting and compliance, then deleted. You can ask us what we hold about you, and ask for it to be corrected or deleted, by emailing us.
This website stores your application reference in your own browser so the tracking page can find it on this device. That data never leaves your browser except when you send it to us yourself.
